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How do I create a new e-mail address using cPanel?

This document describes step-by-step how to add an E-Mail account using cPanel. This document assumes that you know how to access your cPanel and that you know your username and password.


Step 1: Log in to your cPanel.

Step 2: Once you are logged in, click the 'Email Accounts' icon under the 'Mail' menu.

Step 3: You are now at the 'Email Accounts' screen. Find where it says 'Add a New Email Account'. Here you will enter information about the E-Mail account you are setting up. Here is a list of all of the options what to enter for each one:

Email:

Where it says 'Email:' enter the username of the E-Mail address. This is the part of the address that comes before the @ symbol. For example, if you are setting up the E-Mail account bob@example.com you would simply enter 'bob' (without the quote marks of course).

You will see a list of your domain names to the right of the 'E-Mail:' field. Your main domain name will be displayed in the list. If you are not adding an account to your main domain name, pull down the list to select the domain name for which you want to add the E-Mail account.

Password:

Pick a password for your new E-Mail account. Make sure you remember this password as you will need it to send and receive E-Mail for this account.

Password (Again):

Enter the password again to confirm.


Quota (optional):

Where it says 'Quota (optional):' and has '250' entered you will most likely want to leave this as is. The number entered her will determine how much space is available for your E-Mail storage and is represented in Megabytes. 250 is more than most people need and smaller numbers cut back on the damage done by some E-Mail attacks such as E-mail bombs where someone tries to flood your E-Mail account with large amounts of phony messages.


Step 4: Check over all of the information you entered to make sure everything is entered as it should be. Once you have verified this, click the 'Create' button at the bottom left of the 'Add Mail Account' form and wait patiently for the account to be added to the system.

NOTE: This process make take a couple minutes, so please be patient and do not click your browser's back button or close the window.

If you feel that all of the data you entered into this form is correct but you are still having a problem or you receive an error, please contact support.




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